A new employee’s onboarding experience is greatly enhanced by buddy. It is a person to show around, share advice and guidance regarding day-to-day work at Inca Digital. Buddy may also provide support and encouragement, as it would help to introduce new employee to Inca Digital culture. Having efficient onboarding process can have long-term benefits, including better team member retention, engagement, and higher productivity.
If you were assigned a buddy to a new employee, please ensure the following:
- Get to know the job responsibilities of a newcomer, including the systems and accesses they would need. You can always refer to a hiring manager to confirm it. Self-check questions: What are GitHub repositories and Google Drive folders the new employee need access too? What are the existing or planning projects where they can start contributing?
- Keep an eye on a newbie’s Welcome Kit on GitHub. Leave comments and create a safe space for a new person to ask questions and share doubts. Use one-to-one conversations when appropriate. Explain that we are open to feedback, and if they are stuck on some Welcome Kit issue, they are encouraged to contribute to our internal practices development & update.
- Stay in touch with a new employee, using Element chat. A quick check-up question every couple of days in the first week can change a lot.
- Try to come up with practical tasks as soon as possible. You can create milestones, issues, or assign the new employee to existing tasks. The goal is to make sure that their GitHub to-do list isn’t empty. However, make it clear that there is no pressure over contributing during their orientation period. The trick is to help building confidence by setting up early wins the new hire can experience as they move through their Onboarding period.
- During the first call, tell them about the company and the team. You may use the Team page on GitHub, but sometimes written information is not enough. You should be a source of informal information.
- Be friendly and open. Make sure to act as a go-to for questions employees might otherwise feel embarrassed to ask. Try to reduce initial confusion and uncertainty faced by all new employees by staying approachable. If you need to share feedback during the onboarding process, check out the feedback tips.
Here are some ideas for Water Cooler conversations with your Padawan, but feel free to come up with more relevant topics to show that you really care:
Hey! My name is …, I am … at Inca Digital and I will be your onboarding budd. Come to me with any problems you face during your onboarding, and we’ll figure something out. Just ping me at GitHub or write in the chat. Do you need any help with your accounts or permissions?
How are you doing today? Any problems with GitHub so far? At this stage people are usually overwhelmed with new information, and it’s totally fine. Take your time to look around and understand how things work. I can go through our team with you to tell more about us. If you have any specific tech questions, I can put you in touch with the right people. Let’s schedule a call.
Hey, how is it going with the Welcome Kit? Good progress there! Do you know what to do outside of the Welocme Kit? Also the team is looking forward to meet you in person during our weekly call on Tuesday. Are you planning to join?
Yay, it’s been a week! Probably you have almost converted to a real Inca by now 🦙 Have you talked to other Incas? What did they say? If you have any questions about our team, your responsibilities, compensation anything else – I am here to answer.
Remember, you are not expected to babysit new employees, but to empower and guide them when needed. The first 6-8 weeks are critical for further success and fulfillment on the job. And you are all-equipped to impact this process by simple chatting and being around.